FAQ

Stories enable to share and watch 15 second videos in the area you set in your filter. Thnaks to them you will always know what is going on near you.

Thanks to this option you meet people who are currently nearby or passed by you in the last 24 hours.

Memberships allow you to find out who viewed your profile, stories, and who likes you. You even reveal 24 hour history of people who passed by you.

One day is active for 24 hours and then automatically ends. Premium membership is active for 1, 3 or 6 months. After that the membership is automatically renewed. Renewing can be cancelled anytime in the settings. You will also get 1 BOOST for free.

Thanks to the VIP membership you will get all premium benefits and VIP status, dark mode plus everyone will see your profile and stories.

In mobile settings, applications. Enable location and Bluetooth. We recommend to allow location "always".

Log into the app and select delete profile in the settings.

It is necessary to contact our support in this case. We protect confidentiality of each member.

Flag the profile or story as inappropriate or write to support@btrfly.app. You will help us and other people too.

By sending an email to support@btrfly.app

In the Settings press "CHOOSE SUBSCRIPTION", then press Retry or contact us at: support@btrfly.app

On the Log In screen write your e-mail and press "Forgot your password". After this you have to check you imbox and to press the link to change your password.

In the conversation press the "three dots", Block user, OK

In the stories press the "three dots", Block stories. After this you won't see that person's stories.

Blue heart - mutual symphaty + you were close to each other in the past 24 hours

Red heart - mutual symphaty

Blue frame around the profile picture - story + you were close to each other in the past 24 hours

Red frame aroundd the profile picture - story

Turquoise circle - the user is online

VIP - the user's VIP status