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FAQ

What is BTRFLY
How do stories work
How do people nearby work
How do memberships work
Where do I allow localization services so that I can use the app as much as possible?
How to delete my account?
How do I change the gender I'm interested in my profile?
What if I see someone posting inappropriate content?
How do I reach the support?
What if I paid for a membership but the service has not been activated?
I forgot my password, now what?
How do I block a user?
How do I block user's stories?
What are the marks by profile pictures?
What is Boost?
How to cancel your subscription?
Contact

Contact us

Need help?

Contact us and we will reach out to you soon.

support@btrfly.app

Technical support

In case of technical queries, feel free to reach us.

support@btrfly.app

Company details

Btrfly S.E.

Bajkalská 45G

Bratislava - Ružinov, 821 05 Slovak Republic

Company reg. number: 54 184 801

Tax ID: 212 159 6807

VAT reg. number: SK 212 159 6807

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